terrylee Posted March 26, 2015 Report Share Posted March 26, 2015 I had to send my Excalibur back to Seyco because it was making loud noise of some kind,call up Seyco and they really nice about.They send me a new saw and ship old one back to then.Is about nine months old otter one was.I'M happy Scrolling Steve 1 Quote Link to comment Share on other sites More sharing options...
LarryEA Posted March 26, 2015 Report Share Posted March 26, 2015 Good deal. Glad it worked out well. Quote Link to comment Share on other sites More sharing options...
amazingkevin Posted March 26, 2015 Report Share Posted March 26, 2015 I had to send my Excalibur back to Seyco because it was making loud noise of some kind,call up Seyco and they really nice about.They send me a new saw and ship old one back to then.Is about nine months old otter one was.I'M happy I wore out my Dremil 18" after 364 days on the warrenty. They sent me a new saw too.Which i wore out in the next two months . I told them what was wore wore out and asked for the new parts ,which they sent no charge. i repaired it and never used but after christmas last year i gave it to my aromatic cedar wood supplyer . Now he's a scroller.That's great a company will do that for you.! Quote Link to comment Share on other sites More sharing options...
Multifasited Posted March 26, 2015 Report Share Posted March 26, 2015 They are all machines and are subject to issues ,I was beginning to think from so many posts about old yeller ,the ex's were the HOLY GRAIL ,might have something to do with how many are out there and how long! They are all just machines after all and operated under the best operators in the world ! Service on both ends has more to do with it satisfaction of any piece of popular saws ! Quote Link to comment Share on other sites More sharing options...
Scrappile Posted March 26, 2015 Report Share Posted March 26, 2015 Good for them for running such a stand up business. I have to call Ray, mine had developed a "growl" and seems to be vibrating a little. Quote Link to comment Share on other sites More sharing options...
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