hawkeye10 Posted August 20, 2016 Report Share Posted August 20, 2016 I am very new to scroll sawing in fact I still haven't got my Dewalt 788 I ordered on Ebay. I ordered it on 8/9/16. So I am pretty sure I am still going to need a scroll saw so I sent Seyco an email asking when they might have the EX saws back in stock. I haven't heard anything from them. I am new so I don't know if they are a good company or not but I do know they haven't started out good with me. I am sure glad you can buy scroll saws at more than one place. LOL Don pwrstretch 1 Quote Link to comment Share on other sites More sharing options...
Scrolling Steve Posted August 20, 2016 Report Share Posted August 20, 2016 Don, I have been doing business wit Seyco for about two years and find them to be good people !....Having said that , i must admit i have never E mailed them, I called and talked to Ray.....They are a small outfit as i understand it and might not have staff to reply quickly....I would just say that I have always been happy with the service received from them........Just my two cents worth. WayneMahler 1 Quote Link to comment Share on other sites More sharing options...
Scrappile Posted August 20, 2016 Report Share Posted August 20, 2016 (edited) They are a very good company, Don. They have answered every email I have sent them. You can call them also. If there are no Ex's it is not their fault and they are not the only ones that don't have them in stock. If you don't want to wait, and I don't blame you for that, have you considered the Jet? Almost the same as the EX and same price, or close. Not sure Seyco is open on weekends. Call their number, it will give their business hours if they are not open. Edited August 20, 2016 by Scrappile WayneMahler and hawkeye10 2 Quote Link to comment Share on other sites More sharing options...
hawkeye10 Posted August 20, 2016 Author Report Share Posted August 20, 2016 (edited) They are a very good company, Don. They have answered every email I have sent them. You can call them also. If there are no Ex's it is not their fault and they are not the only ones that don't have them in stock. If you don't want to wait, and I don't blame you for that, have you considered the Jet? Almost the same as the EX and same price, or close. Not sure Seyco is open on weekends. Call their number, it will give their business hours if they are not open. I have considered the Jet and will more than likely go with it unless I the 788 comes. It is supposed to be here by Wed. but I don't think it will. I haven't heard from the seller at all. Maybe one day soon I will get into scrolling. Don Edited August 20, 2016 by hawkeye10 Quote Link to comment Share on other sites More sharing options...
Lucky2 Posted August 21, 2016 Report Share Posted August 21, 2016 How long have you waited for Seyco to reply, and where did you send the e-mail to? Are you sure it was Seyco, why didn't you call them? I live in Canada and Ray always returns my calls, I've never sent him an e-mail. Len Quote Link to comment Share on other sites More sharing options...
WayneMahler Posted August 21, 2016 Report Share Posted August 21, 2016 I have dealt with seyco. Outstanding customer service. Not sure whats going on. Try Calling maybe? Quote Link to comment Share on other sites More sharing options...
hawkeye10 Posted August 21, 2016 Author Report Share Posted August 21, 2016 How long have you waited for Seyco to reply, and where did you send the e-mail to? Are you sure it was Seyco, why didn't you call them? I live in Canada and Ray always returns my calls, I've never sent him an e-mail. Len Len I am pretty sure it was Seyco I was on their web site. I sent them an email because no body wants to talk any more. I am sure they are a good company but when you don't have much to sell... You must remember I never heard of Seyco until I read about it on this forum. {{{I am in no way putting blame on this forum}}} It sure seems I am having a lot of trouble getting a scroll saw. Quote Link to comment Share on other sites More sharing options...
Debi Shipman Posted August 21, 2016 Report Share Posted August 21, 2016 "It sure seems I am having a lot of trouble getting a scroll saw." Even though I'm not trying for the top of the line, I feel your pain. My first saw had a design flaw and the adapters for plain end blades would not even fit. Took it back. The second one did fine for about 30 minutes and then went to pot. Never heard such a racket. Sent it back. Now I'm waiting for a refund (it's Sears so I might get it sometime this decade) before I can afford my next victim. EXCEPT, my husbands beer fridge blew up yesterday and the saw fund has now become a fridge fund because we all know life is not worth living without a beer fridge. (33 years sober for me) So, I wish you better luck than I have had on your saw purchasing adventures. Quote Link to comment Share on other sites More sharing options...
GrampaJim Posted August 21, 2016 Report Share Posted August 21, 2016 Check your e-mail. I sent Seyco an email last Saturday after lunch with a sander question. I figured it the weak-end and they would answer me on Monday when they opened. Ray sent back to me within the hour with the detailed answer. I was impressed. I turned out ordering the sander and they had it to me in three days which with the distance is a great time. Based on my experience they are a great company to do business with. Jim Quote Link to comment Share on other sites More sharing options...
hawkeye10 Posted August 21, 2016 Author Report Share Posted August 21, 2016 "It sure seems I am having a lot of trouble getting a scroll saw." Even though I'm not trying for the top of the line, I feel your pain. My first saw had a design flaw and the adapters for plain end blades would not even fit. Took it back. The second one did fine for about 30 minutes and then went to pot. Never heard such a racket. Sent it back. Now I'm waiting for a refund (it's Sears so I might get it sometime this decade) before I can afford my next victim. EXCEPT, my husbands beer fridge blew up yesterday and the saw fund has now become a fridge fund because we all know life is not worth living without a beer fridge. (33 years sober for me) So, I wish you better luck than I have had on your saw purchasing adventures. Women have a way with men and usually get what they want so it shouldn't be to hard to get a scroll saw. At least that is the way it works in my house. She left for Fla. this mourning. I find it better to buy a good used tool than buy a new cheap one. So buy quality. Good luck!!! Don Debi Shipman 1 Quote Link to comment Share on other sites More sharing options...
hawkeye10 Posted August 21, 2016 Author Report Share Posted August 21, 2016 Check your e-mail. I sent Seyco an email last Saturday after lunch with a sander question. I figured it the weak-end and they would answer me on Monday when they opened. Ray sent back to me within the hour with the detailed answer. I was impressed. I turned out ordering the sander and they had it to me in three days which with the distance is a great time. Based on my experience they are a great company to do business with. Jim Good for you Jim. I checked to make sure I sent the email. Don Quote Link to comment Share on other sites More sharing options...
tvman44 Posted August 21, 2016 Report Share Posted August 21, 2016 Seyco is about the best company to do business with, unfortunately they cannot seem to get the EX saws in as fast as they can sell them. I had to wait a short while to get mine but so glad I did. I would do business with them again anytime. Quote Link to comment Share on other sites More sharing options...
Sorcier Posted August 21, 2016 Report Share Posted August 21, 2016 You may also want to check your spam folder. Sometimes your computer recognizes a business email address a.nd automatically sends it to SPAM. I have discovered this after calling to complain that I didn't get a response to an email. Ward Quote Link to comment Share on other sites More sharing options...
hawkeye10 Posted August 21, 2016 Author Report Share Posted August 21, 2016 You may also want to check your spam folder. Sometimes your computer recognizes a business email address a.nd automatically sends it to SPAM. I have discovered this after calling to complain that I didn't get a response to an email. Ward Ward I check my spam about twice a day because there are a couple of people that send me emails by the dozen but some times I get an email about someone that has passed away. I also thought that if an email from Seyco went to spam but didn't have the word Seyco in the title I could have trashed it. Don Quote Link to comment Share on other sites More sharing options...
rjweb Posted August 23, 2016 Report Share Posted August 23, 2016 I emailed Ray today, he responded back within an hour, he has excellent customer service. Quote Link to comment Share on other sites More sharing options...
RFK48 Posted August 23, 2016 Report Share Posted August 23, 2016 When I got my EX21 from Seyco I had problems with vibrations so I called them and talked to Ray. He actually face timed with me to help get me set up. He is an outstanding man to do business with! i would call him. Quote Link to comment Share on other sites More sharing options...
amazingkevin Posted August 24, 2016 Report Share Posted August 24, 2016 I am very new to scroll sawing in fact I still haven't got my Dewalt 788 I ordered on Ebay. I ordered it on 8/9/16. So I am pretty sure I am still going to need a scroll saw so I sent Seyco an email asking when they might have the EX saws back in stock. I haven't heard anything from them. I am new so I don't know if they are a good company or not but I do know they haven't started out good with me. I am sure glad you can buy scroll saws at more than one place. LOL Don So sorry to hear your quest time heals all wounds ,hang in there,weather the storm.Good things come to those that wait! hawkeye10 1 Quote Link to comment Share on other sites More sharing options...
Bubbala Posted September 12, 2016 Report Share Posted September 12, 2016 I know where there are 16s and 21s in los angeles but i don't know if the dealer will ship. P.m. me I'll send you his contact info. You can hash it out with him. Quote Link to comment Share on other sites More sharing options...
hawkeye10 Posted September 12, 2016 Author Report Share Posted September 12, 2016 I know where there are 16s and 21s in los angeles but i don't know if the dealer will ship. P.m. me I'll send you his contact info. You can hash it out with him. Thanks but I bought an EX 16 this weekend. There maybe others that would like to buy one. Quote Link to comment Share on other sites More sharing options...
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