bandaideman Posted October 17, 2016 Report Share Posted October 17, 2016 As you all know Ray is great on service and knowledge. I emailed him and expected to hear from him this week but he sent a answer back within an hour or less. needed Pics of the problem are in the top arm and I was able to send those and he has given me possible fixes for it. I contacted him Sunday night and I had the answer this afternoon. It would have been faster but I was doing things around the house and not checking email frequent and I had trouble sending the pics or I think we would have had an answer with in 45 minutes. Can't beat his service. WayneMahler, GrampaJim and Scrolling Steve 3 Quote Link to comment Share on other sites More sharing options...
Scrolling Steve Posted October 17, 2016 Report Share Posted October 17, 2016 Have always been happy with the service that Ray and Seyco provide....Good people ! WayneMahler 1 Quote Link to comment Share on other sites More sharing options...
Ron Johnson Posted October 18, 2016 Report Share Posted October 18, 2016 One of the reasons I chose an Ex over other saws. SERVICE and QUALITY. WayneMahler 1 Quote Link to comment Share on other sites More sharing options...
WayneMahler Posted October 18, 2016 Report Share Posted October 18, 2016 Had an issue with my EX-21 and Ray spent a lot of time on the phone with me. Sent the parts and all was good. Don't better then that Quote Link to comment Share on other sites More sharing options...
Lucky2 Posted October 18, 2016 Report Share Posted October 18, 2016 I've never dealt with the man, but, all I've ever read or heard about him was good. Len Quote Link to comment Share on other sites More sharing options...
amazingkevin Posted October 19, 2016 Report Share Posted October 19, 2016 As you all know Ray is great on service and knowledge. I emailed him and expected to hear from him this week but he sent a answer back within an hour or less. needed Pics of the problem are in the top arm and I was able to send those and he has given me possible fixes for it. I contacted him Sunday night and I had the answer this afternoon. It would have been faster but I was doing things around the house and not checking email frequent and I had trouble sending the pics or I think we would have had an answer with in 45 minutes. Can't beat his service. He's got to be over worked with all that's been going on with not being able to get a machine plus all the e-mails a calls he receives ans still satisfies customers ,Whoah! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.