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trouble with my DW788


ike

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about 3 weeks ago I posted that my saw quit running then started up again then stopped again. I checked the speed control , power switch, the main board didn't show any problems and I couldn't smell anything at the motor , The brushes were good, so i took it to the repair shop and today I called them and the motor was bad and it is on order, My bill will be almost 1/2 the price of a new saw.

I figure that I have about 1300 hours on it, so i guess that is pretty good.

IKE

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Ike the Dewalt has a design flaw in my opinion with the motor.  The carbon brushes are soft carbon and when the motor runs it of course makes carbon dust out of the brushes.  The motor has no where for the carbon dust to go and the carbon dust is conductive, this can short out your motor over time.  If they would put a little harder carbon brush in the motor this would not happen as often.  Did you use the GRP ( Guaranteed Repair Price ) program that Dewalt has?

 

DW

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about 3 weeks ago I posted that my saw quit running then started up again then stopped again. I checked the speed control , power switch, the main board didn't show any problems and I couldn't smell anything at the motor , The brushes were good, so i took it to the repair shop and today I called them and the motor was bad and it is on order, My bill will be almost 1/2 the price of a new saw.

I figure that I have about 1300 hours on it, so i guess that is pretty good.

IKE

 

Yeah their in business to make money .funny all the time i have on my dewalts I've never had electrical problems?Just lack of grease or a screw falling out or shiny blade holders that need sanding.I've had two dewalt repairs made on other tools and never used them right away .finally i did use them and shortly after the problem was back again on both machines.Guess minimum wages answers that question.

Ike the Dewalt has a design flaw in my opinion with the motor.  The carbon brushes are soft carbon and when the motor runs it of course makes carbon dust out of the brushes.  The motor has no where for the carbon dust to go and the carbon dust is conductive, this can short out your motor over time.  If they would put a little harder carbon brush in the motor this would not happen as often.  Did you use the GRP ( Guaranteed Repair Price ) program that Dewalt has?

 

DW

This is good to know DW,I should blow out the motors when i re grease the machines,thanks for the tip.

 

cost of repair should only be $249 at a DeWalt Service Center. make sure they look at everything inside too. might need new internal parts which would be covered under the $249 plan.

 

bb

 

i hope for your sake they actually do check out the machines integritty

They are said they do that  but who knows. If it was not during the winter I would have  bought a cheap craftmanss,

IKE

Everybodys looking for short cut ,In and out ,next victim

 

Sorry to hear this Ike !...Do you have a backup saw ?

Saddest time of my life having down time scrolling and no back up saw .that only happened once .i'm prepared for that now 10 fold.

 

My backup saw bit the dust but the weather hasn't been too cold for me to work, my shop isn't heated, and when I can get into the shop I have been cleaning.

IKE

Sounds like Craigs list,Offer up,E bay, Pawn shops. Walmart even has a site for locals that pretty much covers everything in your town.I lost track of the name of it but googling it different way may help you find what you need,Good luck

 

 Really sorry to hear you had such a spendy problem. Some time parts for a unit are way over priced but do not leave us with very many choices.. At least the wait time is during a down time for you......

 

Dick

heppnerguy

i hate to cannibalize my 7 dewalts i have for back up's.If you were here we'd get it going again.

Edited by amazingkevin
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