Iguanadon Posted September 2, 2017 Report Share Posted September 2, 2017 I take orders for custom names in animals at events and I have a form that I have the customer fill out with all of their contact info, the animal, the name, etc, etc. I generally try to take a snapshot of it with my phone "just in case"... well, apparently at Lazy Daze I failed to do that and now I can't find the order form. Harvey sent me the pattern and I received it today. I generally will call and leave him a voicemail as soon as I receive an order so that I don't forget to do it... and it appears that's what I did and then misplaced the order form without taking a picture... now I'll have a custom animal but have no idea where to ship it. Hopefully the customer contacts me since they already paid for it. Wow, I feel horrible... I'm a stickler for details and being on top of stuff and I really blew it this time. Lesson learned, snap a picture as soon as they fill it out. I even suggest they do the same thing as sort of a "receipt" showing payment has been made. lawson56, jollyred, wombatie and 1 other 1 3 Quote Link to comment Share on other sites More sharing options...
Lucky2 Posted September 3, 2017 Report Share Posted September 3, 2017 Ooooops! Len Quote Link to comment Share on other sites More sharing options...
heppnerguy Posted September 3, 2017 Report Share Posted September 3, 2017 I would bet that the customer will get a hold of you, unless he lost your card, as he or she would not have paid you for a piece, unless they really were looking forward to receiving it. If it were I that made this error, I would include a free piece as a 'forgive me' jester. Dick heppnerguy OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
WayneMahler Posted September 3, 2017 Report Share Posted September 3, 2017 Iggy I have done the same thing. Handle it differently and only realized after all the work was done. Details ... Details.. and oh crap :( OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
JOE_M Posted September 3, 2017 Report Share Posted September 3, 2017 I'm guessing you've already gone through all those boxes of puzzles, looked in the rolled up awning, checked under all the seats in the car, looked in that book you were reading last etc... OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
Fab4 Posted September 3, 2017 Report Share Posted September 3, 2017 Hi Iggy: I'm sure they will contact you "IT" Happens Fab4 Quote Link to comment Share on other sites More sharing options...
lawson56 Posted September 3, 2017 Report Share Posted September 3, 2017 Iggy,I know how ya feel.Did the something similar last week,took a order from a regular customer,knowing I was going to have to mail it to her this time.forgot to get the address. Luckly I did have her #I have a feeling they will contact you. OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
Iguanadon Posted September 3, 2017 Author Report Share Posted September 3, 2017 If anyone know someone with an Iguana named BUDDY, let me know, I'll sell it at a discount. Scrolling Steve, heppnerguy, jbrowning and 1 other 1 3 Quote Link to comment Share on other sites More sharing options...
hawkeye10 Posted September 3, 2017 Report Share Posted September 3, 2017 Growing pains. Quote Link to comment Share on other sites More sharing options...
zimmerstutzen Posted September 3, 2017 Report Share Posted September 3, 2017 That really is a travesty. You don't need a customer bad mouthing you because he paid and did not get his goods. Hopefully the slip turns up. A friend set up at craft shows long ago and when she took special orders had a special bright orange paper for the order forms and she kept carbon under the forms to make duplicate copies. She was panicking about a lost order form, which is the reason why the bright paper, less chance to mislay the slip. Her hubby resurrected the order information from the piece of carbon paper. Heck I have not seen carbon paper in decades but I use that bright colored paper trick for certain receipts. OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
Iguanadon Posted September 4, 2017 Author Report Share Posted September 4, 2017 SAVED!!!! By who else, but Harvey Byler himself! I left him a voicemail last night asking him if he kept track of when I called in custom orders. Hoping that he maybe kept a log or record and could tell me what day I placed the order for the mysterious Iguana named Buddy. Well, today he called me and left me a voicemail as I didn't hear my phone ring while out on the beach and he told me he didn't know the exact date but that I had mentioned in my message to him that I was at a friends house... and DING DING DING I remembered... the friends I was staying with during my big event in Cary... it was her! She asked for it and that's why I didn't have an order sheet. I had simply called Harvey as soon as she asked for it and then over the course of the 2 day mega event and then my business trip, I completely forgot about it. Good ol' Harvey... saved me! Too funny. SCROLLSAW703, OCtoolguy, jbrowning and 2 others 4 1 Quote Link to comment Share on other sites More sharing options...
rjweb Posted September 4, 2017 Report Share Posted September 4, 2017 Glad it all worked out, RJ Quote Link to comment Share on other sites More sharing options...
heppnerguy Posted September 4, 2017 Report Share Posted September 4, 2017 So glad to hear that it turned up for you. What a relief that had to be.. Dick heppnerguy Quote Link to comment Share on other sites More sharing options...
lawson56 Posted September 4, 2017 Report Share Posted September 4, 2017 WOOHOO.Glad for ya Iggy Quote Link to comment Share on other sites More sharing options...
rdatelle Posted September 4, 2017 Report Share Posted September 4, 2017 Glad you made out ok. Thanks to good old Harvey. Lesson learned. Quote Link to comment Share on other sites More sharing options...
daveww1 Posted September 5, 2017 Report Share Posted September 5, 2017 glad too hear that t worked out Quote Link to comment Share on other sites More sharing options...
Blaughn Posted September 5, 2017 Report Share Posted September 5, 2017 3 words I use less and less: "I'll remember......." Bruce Quote Link to comment Share on other sites More sharing options...
meflick Posted September 5, 2017 Report Share Posted September 5, 2017 Great to hear that you figured it out with Harvey's help. Good thing too because your friend would probably never had mentioned it since you were probably doing as a gift - thus no order form. She will be happy to get it no doubt. Quote Link to comment Share on other sites More sharing options...
amazingkevin Posted September 8, 2017 Report Share Posted September 8, 2017 On 9/5/2017 at 9:02 AM, Blaughn said: 3 words I use less and less: "I'll remember......." Bruce Bahahaha! Blaughn 1 Quote Link to comment Share on other sites More sharing options...
rjweb Posted September 8, 2017 Report Share Posted September 8, 2017 Kevin, are you ready for the storm, be safe, RJ Quote Link to comment Share on other sites More sharing options...
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