Sharon Camille Craig Posted February 4, 2019 Report Share Posted February 4, 2019 Does anyone have any information about them? I think it's DonR. I placed an order and paid for 2 designs but haven't received them. I also emailed them but haven't heard back. Is this legit? Have I just lost the $$? Thanks for any info. OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
kmmcrafts Posted February 4, 2019 Report Share Posted February 4, 2019 What I know if Don ( Old crow scrollwerks) is that he was a older gentleman and had been retired.. keeping up with his house and all and the declining health of his wife etc.. they moved into a retirement home... with limited internet access.. He talked about still running the pattern site as best he could but he would have limited internet and he didn't know how well it would go.. That is the last I've heard from him... that was about a year ago I believe.. He's a great guy to deal with and I really don't think he'd rip you for your money on purpose anyway.. I used to deal with him a lot on custom patterns but when he put out that notice I stopped because my pattern request are usually about something for a customer that I need to have in a timely manor.. How long has it been since you made the purchase? Maybe he only checks in once very week or two since he has limited internet? OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
Travis Posted February 4, 2019 Report Share Posted February 4, 2019 I don't know how he has his website set up. But if it's automated, your pattern should arrive in your email inbox. I know sometimes when people buy my patterns, the email with the link to the pattern gets stuck in the spam filter. So be sure to check there, too. OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
Travis Posted February 4, 2019 Report Share Posted February 4, 2019 Checking his website again, I bet he sends it out manually. I'd still check your spam filter, just in case. OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
OCtoolguy Posted February 4, 2019 Report Share Posted February 4, 2019 10 minutes ago, Travis said: Checking his website again, I bet he sends it out manually. I'd still check your spam filter, just in case. For sure Travis. It's really strange what goes there and what gets through. I check mine on a daily basis just to be sure. Quote Link to comment Share on other sites More sharing options...
Sharon Camille Craig Posted February 4, 2019 Author Report Share Posted February 4, 2019 Thanks for the responses, it's been a couple of days so maybe he'll be able to send them when he gets a connection. It's not in my spam, I checked. Really want the Old House pattern, sigh. OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
Scrappile Posted February 15, 2019 Report Share Posted February 15, 2019 @Sharon Camille Craig, I'm wondering if you ever received your order from The Old Crow Scrollwerks site. OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
Scrolling Steve Posted February 15, 2019 Report Share Posted February 15, 2019 I have done business with Don R. several times in the past and always with good results...I thought that he retired over a year ago and closed the business ? OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
Scrappile Posted February 15, 2019 Report Share Posted February 15, 2019 The site is still working. At least it one can still order,,,, don't know if you get your product, that is want I am interested in learning. OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
Sharon Camille Craig Posted February 16, 2019 Author Report Share Posted February 16, 2019 To update, still have not received patterns or any response from my email. I'm thinking that although the site is still active, it is not maintained. May want to consider taking it off the list. Thank you all for your responses. OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
Travis Posted February 21, 2019 Report Share Posted February 21, 2019 I removed this site from our Patterns Vendor's list. Let me know if it becomes an active site again and I'll restore the record. OCtoolguy and kmmcrafts 1 1 Quote Link to comment Share on other sites More sharing options...
Scrappile Posted February 21, 2019 Report Share Posted February 21, 2019 It appears the Helmut Schibbogen part is still working. I emailed them and received a message back saying those patterns were still available. They did not answer about Don's patterns. I have sent another email to see if they missed that part of the question. OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
Scrappile Posted February 22, 2019 Report Share Posted February 22, 2019 @Sharon Camille Craig, @Travis, yesterday I email this address from the Old Crow Scrollwerks site: "helmuthurtich@gmail.com" asking the following question: "Do you know if you can still purchase the Old Crow scroll saw patterns. I belong to ScrollSaw Village forum and there is discussion there because a lady placed an order for an Old Crow Scrollwerks pattern, she never received it and gets no response to her inquiries about it. I sent an inquiry the The Old Crow email address and have not heard back." This morning I had the following response: "Hello Paul D. Of course you can still order and buy samples with me. The lady may get in touch with me. All my buyers were runum satisfied. we will find a solution" I think the respondent is a relative of the late Helmut that made the patterns and was a member of this ScrollSaw Village. Sharon you might email him and see what happens. OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
redwine Posted February 24, 2019 Report Share Posted February 24, 2019 If this is the same site that has the pattern of the Union Pacific locomotive "Big Boy" it may not be online anymore. About a year ago I had requested a pattern to be made from a photo and I received an email back stating that it would be awhile before he would be able to do up a pattern as his wife had just passed away the day before after receiving my request. It was about a month later that he sent the pattern online. The gentleman used to comment once in awhile over on the Scrollers Café, but haven't seen any activity for some time. Erv OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
Danschnieders Posted February 25, 2019 Report Share Posted February 25, 2019 I placed an order through the site (oldcrowscrollwerks.com) on February 14th and even made a payment through PayPal and received confirmation of my order. Since it takes virtually no time to email stock patterns in jpeg and 11 days have gone by I have grown concerned and called PayPal. The agent at PayPal says it appears the "merchant" has some action that they need to accomplish so it appears something is not working right. I think I am going to cancel my purchase with PayPal and look for another source. Dan Quote Link to comment Share on other sites More sharing options...
Sharon Camille Craig Posted February 25, 2019 Author Report Share Posted February 25, 2019 Thank you Scrappile, I have written him and will let you guys know how it goes. You guys are the best! Quote Link to comment Share on other sites More sharing options...
Scrappile Posted February 25, 2019 Report Share Posted February 25, 2019 Well I certainly hope it works out for two reasons 1. I would love to see you cut and show us the old house picture.. It would be cool... 2. I hate to see DonR's patterns die out. He has lots of good ones. kmmcrafts 1 Quote Link to comment Share on other sites More sharing options...
Sharon Camille Craig Posted February 27, 2019 Author Report Share Posted February 27, 2019 Latest update. I heard back from Helmuth, he said that was not his website so he wouldn't be able to help. Apparently Don just sold some of his patterns on oldcrow. So, sadly, looks like I'm dead in the water again. Worth trying the lead though. Quote Link to comment Share on other sites More sharing options...
NC Scroller Posted February 27, 2019 Report Share Posted February 27, 2019 7 hours ago, Sharon Camille Craig said: Latest update. I heard back from Helmuth, he said that was not his website so he wouldn't be able to help. Apparently Don just sold some of his patterns on oldcrow. So, sadly, looks like I'm dead in the water again. Worth trying the lead though. Sharon how did you pay? If by Paypal or credit card you can contact the company and tell that you never received your order and you have contacted the seller with no response. You should not have to pay for what you never received. Quote Link to comment Share on other sites More sharing options...
Sharon Camille Craig Posted February 27, 2019 Author Report Share Posted February 27, 2019 Yes, thanks. I was just trying to exhaust all avenues first. I really wanted those patterns. Guess I'll call them though. On 2/22/2019 at 8:57 AM, Scrappile said: @Sharon Camille Craig, @Travis, yesterday I email this address from the Old Crow Scrollwerks site: "helmuthurtich@gmail.com" asking the following question: "Do you know if you can still purchase the Old Crow scroll saw patterns. I belong to ScrollSaw Village forum and there is discussion there because a lady placed an order for an Old Crow Scrollwerks pattern, she never received it and gets no response to her inquiries about it. I sent an inquiry the The Old Crow email address and have not heard back." This morning I had the following response: "Hello Paul D. Of course you can still order and buy samples with me. The lady may get in touch with me. All my buyers were runum satisfied. we will find a solution" I think the respondent is a relative of the late Helmut that made the patterns and was a member of this ScrollSaw Village. Sharon you might email him and see what happens. Quote Link to comment Share on other sites More sharing options...
Scrappile Posted February 27, 2019 Report Share Posted February 27, 2019 Darn, sorry it didn't work out. I thought I made it clear to Helmut I was asking about "Old Crow Scrollwerks". Must be a misunderstanding do to languages(?). Quote Link to comment Share on other sites More sharing options...
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