Ken Letkeman Posted June 5, 2020 Report Share Posted June 5, 2020 trying to contact these people to purchase a new motor and speed controller for my saw have tried calling and emails anyone know if their still in buisness? I hope so as I love this saw! Ken OCtoolguy 1 Quote Link to comment Share on other sites More sharing options...
kmmcrafts Posted June 6, 2020 Report Share Posted June 6, 2020 They've been having some issues like this for the last couple years.. and this time of year they are harvesting ( farmers also ) so it might be really tough to get through to them.. as far as I know they are in business still.. Odd though someone posted just a few weeks ago that they had called and left a message and they got a call back in just a few hours.. They have always been slow or completely ignored the email system so that is certainly probably a waist of time trying that way.. Sure be nice if they'd hire some customer service help.. they sure lack on that side of the business, LOL Keep trying is all I can say.. OH, it's been said they are best to catch first thing in the morning too I believe.. Good luck.. They are awesome saws... until parts or service are needed.. OCtoolguy and Jim Finn 1 1 Quote Link to comment Share on other sites More sharing options...
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