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What's Happening With Pegas Scroll Saws?


kmmcrafts

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Anyone else been seeing all the complaints on FB about how they ordered a new saw back in early / mid Dec. and still have not received the saw.. they received a email recently saying it'll be another 2-3 weeks.. I gather from reading that this is like the second or third time they had set a ship date only to get a email saying it'll be pushed back another couple weeks.. A lot of folks not happy with Bearwoods either because there is no mention that the saw is back ordered and I guess you can go order on their site still thinking you'll get a saw in a week or so, LOL..  Gosh... sounds kinda like Bushton MFG now.. 

I've heard Denny mention that some things were back ordered but I didn't know it was for saws..

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As you know, the saws are made in Taiwan. They are on a slow boat from Asia to New Jersey. Because of the worldwide pandemic, everything is backed up. Here in California, the ports are overflowing with cargo ships that can’t get unloaded because of health restrictions and lack of personnel. I suspect it is the same on the east coast. It’s unfortunate that Bearwoods didn’t mention they were back ordered. I ordered one from Denny the beginning of January  knowing they were back ordered, just to get in the que. I was told it would ship at the end of January. Now it’s been moved to the end of February or The beginning of March. I don’t blame Denny, I know it’s not his fault. I would complain about Bearwoods though because they weren’t upfront about being back ordered.

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I recently saw a aerial  image of a port with this huge fleet of ships anchored off shore. What a mess. 

I need instant gratification when buying a new tool or car.  This would kill me.

I think all vendors should be upfront about delivery problems. 

Edited by Rolf
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Given the circumstances that Dan described, it's somewhat of a shock to me that we haven't seen a lot more of this kind of thing.  I know that there have been selective shortages on all sorts of items, from toilet paper to building material to ammunition, but given the amount of goods that are imported (or made here with imported components), it's a wonder that we can get anything.

I work in production and material planning for a small manufacturing company, here in Western PA.  We source a lot of components from overseas.  It's been nothing short of miraculous that we haven't experienced more serious supply chain problems over the past year.  We have had some delays, but for the most part, we've been able to stay on schedule.  Credit given to our Purchasing folks who have done a great job finding the parts we need.

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I live a mile from the Pacific ocean. We hike the local wetlands and can see the stack up of cargo ships sitting in the L.A. harbor. Last week we had a pretty good storm go through and many of them moved further off shore to avoid serious damage. It really is amazing to see just how much foreign goods we import. Sad state of affairs!

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I wouldn't be concerned about having to wait for a new pegas because just like the Hawk.. they are good saws.. and well worth the wait. IMO .. unless you have to have the saw immediately for some reason.. 

It's unfortunate how bearwoods has handled the situation.. But I'm not totally surprised either.. I've not had a lot of respect for their service department.. or maybe it's the order / shipping department.. few years back and my first dealings with them I ordered blades and it took them 2.5 weeks just to get the order sent out.. I suspect it was to do with inventory then too... If a person get's their website set up correctly it's quite simple to put in little notes like Back Ordered.. etc..    

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It’s not just Pegas and their saws. It’s many things that need shipped from overseas, or thiNgs that need parts shipped in from overseas. We have found many items, in many stores not available since the pandemic. Some I was surprised at. We waited more than two months for a new stove. My father in law needed a new refrigerator, they told him it could be a couple months at several stores, he got lucky and found one locally eventually but he had need earlier in pandemic. My son’s rental apt. In Atlanta, fridge went out and it took several weeks for repair service to get part to fix. We have a small RV and I am on some groups where people discuss, there are problems getting parts for service, as well as parts for building new ones on order delaying delivery of new ones by weeks if not a month or more now. I have seen similar in other industries. The laser I have, there are now delivery delays on those orders.  While this is presently the norm, and what happens when you rely so much on Imported products during a worldwide issue, I do think if you are selling a product, and you are aware of delivery issues and delays you should be honest and upfront about it. It just causes anger and frustration when you are not.  While I was frustrated with the timeline on the stove that was needed, at least I knew when I ordered that it was going to be a long delay which was unfortunate but we knew and dealt with it.

Edited by meflick
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My son works for the county road commission as a mechanic. They are having trouble getting simple needed things for the big semi plow trucks.. such as brake shoes and many other common wear parts... and this is common among the normal car repair parts too.. brake pads and the like are getting hard to get your hands on them..

Some medications too, I've been hearing some folks that get 3 month supplies for their meds are only able to obtain and month or in some cases a couple weeks supply at a time.. The rippling effect of all this could last for a few years after getting things under control..  I've heard the shortages could get worst before they get better... at least for certain things..  

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