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New pegas 21


rdatelle

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2 hours ago, Denny Knappen said:

Actually, Ray, I have mine on the saw with no vibration.

Thanks Denny. I mounted a 2x to my wall and have the light attached to it so that I can swing the light to either of my Ex's. I have minor vibrations at certain speeds on each saw so this way my light is not effected. 

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10 hours ago, OCtoolguy said:

Congrats on your new "baby". I might suggest that you mount your light to a wall bracket or something independent of the saw though. Eliminate any jittering of the magnifier from vibration. 

Believe it or not Ray, I have no vibration with the light mounted on the saw. I don’t use the magnifier yet. Maybe down the road.

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I wasn't going to mention this at all but I felt I had to because of the great service with Denny and Grobet. I went to use my saw for the first time and I got knocking when I tried to raise the speed. Gave Denny a call so he could listen to it and told me to contact Grobet and he would do the same. Well I heard back from them the same day and later that night, Matt called me on facetime to go over the problem. He listened to the knocking and had me try different things to do with no success. After about an hour he decided to call it quits and he would talk to someone in the morning about the problem. Long story short, they will be sending me a new saw. Just want to thank Denny and the company that stands behind their product. That's all folks. 

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24 minutes ago, rdatelle said:

I wasn't going to mention this at all but I felt I had to because of the great service with Denny and Grobet. I went to use my saw for the first time and I got knocking when I tried to raise the speed. Gave Denny a call so he could listen to it and told me to contact Grobet and he would do the same. Well I heard back from them the same day and later that night, Matt called me on facetime to go over the problem. He listened to the knocking and had me try different things to do with no success. After about an hour he decided to call it quits and he would talk to someone in the morning about the problem. Long story short, they will be sending me a new saw. Just want to thank Denny and the company that stands behind their product. That's all folks. 

Thanks for the report, Ralph.  One question I always had was tech support on the Pegas Scroll Saw.  Their quick response and the manor of handling the problem is an A+.

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50 minutes ago, Denny Knappen said:

Thanks for the report, Ralph.  One question I always had was tech support on the Pegas Scroll Saw.  Their quick response and the manor of handling the problem is an A+.

Had no trouble this time with there quick service. Maybe you had a hand in that. I have it all packed up and ready to bring to UPS tomorrow.

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