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When Did They Start Offering Refurbished Pegas Saws?


kmmcrafts

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Earlier today I was checking out Bearwood site for some specialty dowel rods and thought I'd snoop around the site.. They're offering refurbish Pegas saws? about $200 ( if I remember right ) cheaper.. think it said no warranty though so what kind of refurb is that? Most other refurbs I've bought either come with the same or at least came with a short warranty period.. Thought they stood by their products better than that.. LOL. I kind of think maybe they're not refurbished by the manufacture the way they have that warrantee bit written up..

https://www.bearwood.com/product8099.html

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30 minutes ago, Denny Knappen said:

If I was to sell my demo Pegas Scroll Saw, it would be more than $200.  More like $450.

Maybe you mis-understood, They are $200 cheaper than the new price that they had the "new" saw listed for.. or maybe you meant $450 cheaper instead of $200 cheaper.. hmm maybe I mis-understood your comment.. either way I think you are corrct about it being something Bearwood is doing as any manufacture refurbished tools I've ever seen come with the same warranty or some are like 6 month instead of a year etc.. and as far as I can tell these have no warranty.. 

I sent Bearwood an email inquiring about where the refurbs come from and "who" is doing the refurb. I have just got home and haven't checked my email yet.. 

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55 minutes ago, kmmcrafts said:

Maybe you mis-understood, They are $200 cheaper than the new price that they had the "new" saw listed for.. or maybe you meant $450 cheaper instead of $200 cheaper.. hmm maybe I mis-understood your comment.. either way I think you are corrct about it being something Bearwood is doing as any manufacture refurbished tools I've ever seen come with the same warranty or some are like 6 month instead of a year etc.. and as far as I can tell these have no warranty.. 

I sent Bearwood an email inquiring about where the refurbs come from and "who" is doing the refurb. I have just got home and haven't checked my email yet.. 

Yes, I didn't read "cheaper".  That would make the saws around $740, but with no warrantee, not sure about the value.  I also emailed Grobet with no response yet.

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32 minutes ago, Denny Knappen said:

Yes, I didn't read "cheaper".  That would make the saws around $740, but with no warrantee, not sure about the value.  I also emailed Grobet with no response yet.

Bearwood just now emailed back.. this is copied from the email:

Hi Kevin!

These are saws that would have had a small defect IE stripped threads on a screw, scratches on the table, and other small defects that were fixed by the technicians at Grobet USA with work directly with the manufacture.

Please let me know if you have any other questions!

Shelby

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2 hours ago, Denny Knappen said:

If I was to sell my demo Pegas Scroll Saw, it would be more than $200.  More like $450.

Denny, what I saw was over $700. About a $200 discount. I know someone at Bearwoods does videos on youtube so I'm thinking they are moving the used saws.

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33 minutes ago, OCtoolguy said:

I think what Kevin meant was the for a refurb he'd expect more that a $200 discount. I misunderstood too.

 

I do agree that a refurb with no warranty should have a lower price but that isn't what I meant by $200 cheaper.. the original price for a "new saw" is $940.. the refurb is $748 almost $200 cheaper than a new saw. 

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1 hour ago, kmmcrafts said:

I do agree that a refurb with no warranty should have a lower price but that isn't what I meant by $200 cheaper.. the original price for a "new saw" is $940.. the refurb is $748 almost $200 cheaper than a new saw. 

I think we are saying the same thing but phrasing it differently. Refurbed anything should be about 30% off retail and still carry a full warranty. Everything I ever bought that way turned out to be better than new because it had been through production twice. Quality control twice.

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Off topic slightly.
I've had a few saws. When I 1st found forums regarding scroll sawing, the go to saw was the Dewalt. I lusted after one, but none in Oz. after a few years I came across Dewalt Factory reconditioned tools. and I forked over the cash.  got it landed at home cheaper than the US retail price and it's still going after 15+ years. Some times you do hit a boundary.

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Probably about half of my tools were bought as refurbished. I've had great luck with them. IF I was in the market for a Pegas I wouldn't be scared of no warranty because anytime I've had a tool that has failed under warranty I just fixed it myself anyway.. The one time I did have a tool repaired under warranty it was put back together wrong and didn't work right until I took it apart and corrected it anyway and I was without the tool for like 7-8 weeks so why take the fuss of them having it for weeks and messing up something else anyway.. I guess some folks get lucky with it.  The lower price point I dive in thinking I may have to buy parts and do a repair just as I would with any used tool purchase, the point of buying at a low enough price that you may end up putting some money in it and hope to still have save some money off original cost.  A new motor is probably the most expensive part.. I'm guessing about $300 for one.. don't hear of a lot of motor issues with them but it does happen. 

IF I were buying a new Pegas I'd go with that refub and chance it that I'm saving $180 or whatever it is.. I've had my Excalibur apart several times.. not a lot to these saws in my opinion other than the electronics can be pricey but easy to change. My issue with the no warranty is if it's failed to be checked out good and I get a some that don't work at all.. I take the no warranty as in not returnable.. so if I was to buy it and right off the bat out of the box it don't work.. then what? I feel like they should have a short warrantee period and stand behind the product at least for a 30 day period. If it's not going to be stood behind at all then it should be sold as used and at a used price.. like.. $400 - 600 ish at most.. 

According to Bearwood's email back to me if it just had a scratch or a stripped bolt that was corrected.. why won't they stand behind the product just the same as a new one? 

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Not sure if this is the final word, but I did get a response from Grobet.  They said ,"We currently have 7 Refurbished 21" Pegas Saws available. These units are out of warranty but may be sent in for parts and repair.  They have been refurbished at Grobet."

I asked what they mean by "may be sent in for parts and repair".  Their response is "The units will not be covered by any warranty but the parts may be purchased and the repair paid for."  So it sounds like if the unit needs to be repaired, you pay for the parts, but the service is free.

I am not sure if I would participate in this offer.

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I'm amazed they offer a 2 year on a new saw but nothing on the refurb.. I think I'd stay away from it. The way it's worded to me is "out of warranty" meaning older than 2 years since it was sold? I'm not sure but I feel it is a bit pricey if it's "out of warranty" and they don't want to stand behind the product that had been repaired, even if it was just a 30 30 - 60 days etc..

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It seems strange that they have that many saws to offer when the Pegas saws haven't been around much longer than that. They would have had to do full replacements on those saws fairly recently in my thinking. Why not offer a warranty on them of some sort since they have been "factory reconditioned"? Strange for sure.

 

Edited by OCtoolguy
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On 8/6/2022 at 2:42 AM, kmmcrafts said:

Bearwood just now emailed back.. this is copied from the email:

Hi Kevin!

These are saws that would have had a small defect IE stripped threads on a screw, scratches on the table, and other small defects that were fixed by the technicians at Grobet USA with work directly with the manufacture.

Please let me know if you have any other questions!

Shelby

Seems very strange (Tight) that the warranty will not be honoured when according to the "horse", all some have is a minor scratch or a stripped screw that has been replaced. Not much faith in their product (or repairer) 

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