Three weeks in the tool hospital

[Gene Howe]

My Dewalt finally got discharged. Got it home late yesterday afternoon. Today's job is remounting it on my shopmade stand. Sure happy to have it back. 

[OCtoolguy]

4 hours ago, Gene Howe said:

My Dewalt finally got discharged. Got it home late yesterday afternoon. Today's job is remounting it on my shopmade stand. Sure happy to have it back. 

Well, I hope they fixed it.

[Denny Knappen]

Glad you got it back.  Three weeks seems like a long time, but at least there is a place you can take it to and get the work done.

[Gene Howe]

1 hour ago, OCtoolguy said:

Well, I hope they fixed it.

They did.

[Gene Howe]

1 hour ago, Denny Knappen said:

Glad you got it back.  Three weeks seems like a long time, but at least there is a place you can take it to and get the work done.

They had all kinds of excuses for the delay. Holidays, needed parts and had to order...etc. ..etc. 

[OCtoolguy]

2 hours ago, Gene Howe said:

They had all kinds of excuses for the delay. Holidays, needed parts and had to order...etc. ..etc. 

But, did they fix it? I forget what the problem was to begin with. 

[Gene Howe]

They did fix it. The problem was a thumping noise near the head. Not to the rear as is most common.  

[Wichman]

Gene,

     What was the cause of the thumping noise?

  Parts? Which one(s)?

Adjustment(s)? Again, which ones inquiring minds want to know.

[Gene Howe]

13 hours ago, Wichman said:

Gene,

     What was the cause of the thumping noise?

  Parts? Which one(s)?

Adjustment(s)? Again, which ones inquiring minds want to know.

IDK, Wichman. The guy who worked on it wasn't available when I got it. No info on the receipt. 

[kmmcrafts]

4 minutes ago, Gene Howe said:

IDK, Wichman. The guy who worked on it wasn't available when I got it. No info on the receipt. 

That's amazing to me that they was able to fix this.. You sure they didn't just replace with another saw? I say this because I've seen literally hundreds of post over the years about the service centers not being able to figure out the problem.. and many times they end up just replacing the saw. 

[barb.j.enders]

1 hour ago, kmmcrafts said:

That's amazing to me that they was able to fix this.. You sure they didn't just replace with another saw? I say this because I've seen literally hundreds of post over the years about the service centers not being able to figure out the problem.. and many times they end up just replacing the saw. 

That's what they did a number of years ago.  Took my DeWalt in, got it back & took it home.  Tested it and drove back to the service centre.  A week later, the sent me a brand new one!  Now I have an extra table top!

[Gene Howe]

1 hour ago, kmmcrafts said:

That's amazing to me that they was able to fix this.. You sure they didn't just replace with another saw? I say this because I've seen literally hundreds of post over the years about the service centers not being able to figure out the problem.. and many times they end up just replacing the saw. 

This place is an authorized DeWalt, Milwaukee, Makita and Ryobi service center. Unfortunately, they didn't replace my Dewalt.  They've now got my Dewalt planer for repair. For some reason, it won't crank down to below 2". Hope it's just a simple fix 

[JTTHECLOCKMAN]

1 hour ago, Gene Howe said:

This place is an authorized DeWalt, Milwaukee, Makita and Ryobi service center. Unfortunately, they didn't replace my Dewalt.  They've now got my Dewalt planer for repair. For some reason, it won't crank down to below 2". Hope it's just a simple fix 

I bet it is a wood chip that got stuck in the shaft mechanism that lets the head ride up and down. Simple fix.

[Gene Howe]

8 hours ago, JTTHECLOCKMAN said:

I bet it is a wood chip that got stuck in the shaft mechanism that lets the head ride up and down. Simple fix.

Man...I hope it's that simple.