kardar2 Posted August 6, 2012 Report Posted August 6, 2012 Hello, ALL, My saw went on srike a and quit on me so I pulled out the manual to look at the trouble shooting section but there was none, so I went to the website and it pretty much told me to go to the place that sold it to me which was woodcraft. I contacted them and asked them where to send it and how much they cost to work on it. So now that is out of the way. I have read some of you called General and talk to that guy Ray for help with stuff do you think he would help me trouble shoot my problem ? I am not sure but the problem might be in my switch. the rubber cover came off a few days ago and wondering if the dust shorted it out. Has any of you had to deal with woodcraft service dept? are they good to deal with? thanks Quote
kardar2 Posted August 6, 2012 Author Report Posted August 6, 2012 no its out of warranty I bought in 7/09 Quote
whywe2000 Posted August 6, 2012 Report Posted August 6, 2012 Befour you go to woodcraft call general first and ask them for help. thank Del. Quote
kardar2 Posted August 9, 2012 Author Report Posted August 9, 2012 Well I checked on another forum and someone that owns a Ex21 suggested to check the fuse:idea: I like said what fuse? They hid the fuse in the same spot you plug the cord into the saw. You got to really look hard to see the little symbol of a fuse . That's what it was Quote
Travis Posted August 10, 2012 Report Posted August 10, 2012 Hmmm....strange. I'm glad they made it easy to find. Quote
Fabitfast Posted August 10, 2012 Report Posted August 10, 2012 Did you find the fuse already? Can we pictures on how they hid the fuse? Quote
kardar2 Posted August 11, 2012 Author Report Posted August 11, 2012 So I changed the fuse and it worked great for the first cut and when I turned it off and back on nothing no power Hmm Well I will send an email to Seyco and see if he suggest anything before I send it it in. Quote
retmsgt Posted August 12, 2012 Report Posted August 12, 2012 I realize these posts are 3 years old; however, I just purchased the 21K. Did the Seyco fellow contact you and were you successful in rectifying the problem? Thanks Eric Quote
kardar2 Posted August 12, 2012 Author Report Posted August 12, 2012 I have figured out the problem! It is the switch I went out there and threw the switch a few times and it started to work. So I took my air hose an blew out my switch. It worked like a champ last night. I guess I will go to Harbor Freight and picking up a foot switch. Quote
kardar2 Posted August 12, 2012 Author Report Posted August 12, 2012 I realize these posts are 3 years old; however, I just purchased the 21K. Did the Seyco fellow contact you and were you successful in rectifying the problem? Thanks Eric These post ain't 3 years old I just started this thread. Well I did contact seyco (Ray )and I Told the problem but I figured it out so I sent another email to disregard my last email. Quote
robbert100 Posted August 12, 2012 Report Posted August 12, 2012 I realize these posts are 3 years old i know time fly`s but not that fast Quote
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